By Invitation Only Training
How to Identify Messagelabs Opportunities and Build Your Business in Today's Market
Who: Appropriate for MessageLabs Partners
What: This 45 minute web presentation introduces you to positioning Messagelabs over our competitors.
When: Second Thursday of the Month at 2:00 PM EST
Please email
partnertraining@messagelabs.com for webinar log in info.
Partner Enablement Training
| On-Demand Webinars | | | |
| Event Title | Description | |
| Archiving and Email Continuity | Many archiving solutions address the problems of storage and knowledge management, Legal Discovery and Compliance. The MessageLabs solution also protects against business disruption caused by Hardware, Software, Network or Human error.
This presentation will look at the threats experienced, the vulnerabilities they exploit and the impacts they create before focusing on the benefits of the MessageLabs email continuity and archiving solution. | Listen Now
|
| Partner Guide to Click and Go Campaigns | This session will walk you through the process of creating a click and go campaign from start to finish. By the end of this session you will be able to log on to the campaign section of your partner page and successfully build a whitepaper campaign or trial campaign that can be used for lead generation activities that same day.
| Listen Now
|
| Web Services | Bandwidth, Offensive materials, Productivity, spyware and Trojans. Some of the challenges which the MessageLabs web security services can assist with. This session will examine these problems, look at how MessageLabs can help you solve them, look at competitive landscape and suggest methods for implementing the service. | Listen Now
|
| Partner Update | This webinar will provide you with your regular update on the security landscape plus provide you with the latest information and news from MessageLabs. | Listen Now
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| Email Services | Malware, Spam, Images and Content. This session will introduce you to the challenges experienced by businesses and show you how MessageLabs can help solve them. It will cover the main features of the email security services, highlight key selling points, competitive landscape and give you advice on positioning them effectively. | Listen Now
|
| ClientNet Walkthrough - Email Services | ClientNet walkthroughs are a powerful sales tool, highlighting to your prospect the features and ease of use of the MessageLabs services. In this session a MessageLabs trainer will show you how to make the most of a demonstration of the reporting and configuration areas of the email security services. | Listen Now
|
| ClientNet Walkthrough - Web Services | ClientNet walkthroughs are a powerful sales tool, highlighting to your prospect the features and ease of use of the MessageLabs services. In this session a MessageLabs trainer will show you how to make the most of a demonstration of the reporting and configuration areas of the web security services. | Listen Now
|
| Handling Sales Objections | We don’t outsource. What happens if MessageLabs breaks? You can read my email! My spam is different. You are a lot more expensive them my software. During this session we will look at some of the more commonly raised sales objections and how to handle them. | Listen Now
|
| Why SaaS | This session provides an introduction to using hosted services as part of your security solution. During this presentation we will be discussing the benefits and drawbacks of software, appliance and hosted security solutions and looking at the total cost of ownership model. | Listen Now
|
MessageLabs Partner Training and Certification Program
MessageLabs offers a comprehensive training and certification program designed to help our
partners fully capitalize on high-margin service opportunities and increase their services business
through professionally trained staff that can sell, implement and support the full range of MessageLabs’
messaging and web security solutions.
We understand the demands of working in a fast-moving, competitive IT industry and our training
courses are not only modular but can also be delivered through a variety of medium for maximum
flexibility and cost-effectiveness.
We also offer a certification program designed to support the professional development of
your employees and give your customers full confidence in the knowledge and skills of your staff.
Overview of Partner Training Courses
Please note that training courses are currently available in English only.
(click image for large view)
Certification
MessageLabs training offers opportunities for professional certification, which can be used for
personal and career development to promote greater employee satisfaction, which in turn leads to increased
customer satisfaction.
Certification also provides assurances to your customers about the knowledge of your staff and the
quality of service and solution.
Certification is mandatory and can be attained in stages so that employees develop at a pace that
is convenient for them and for their employer.
How to book
Register using the online form. Upon receipt of your completed form, we will allocate our training
specialists and contact you with course date(s). Please refer to the partner training participation
requirements in your MessageLabs supplier agreement.
Training methods available are:
- Classroom (MessageLabs site)
- Classroom (partner site)
- Online (e-learning)
Courses:
- MessageLabs Services Overview
- MessageLabs Sales Training
- MessageLabs Technical Pre-Sales Training
- MessageLabs Technical Support
- MessageLabs Service Ordering & Fulfillment
Products:
- Email
- Web
- Instant Messaging
- Archiving
Charges and availability for classroom training are available from the MessageLabs training team
(certification@messagelabs.com) or from your MessageLabs Account Manager.
Register online now
Keep up with the latest changes to ClientNet
Partner ordering and ticketing is now available in ClientNet Partner Order Forms and Support Ticketing Center. For credentials contact your account manager, MessageLabs support support@messagelabs.com or order_services@messagelabs.com.
- Review the recorded demo of ClientNet ordering for partners at
- In the Support Ticketing Center you can delegate access to users to raise tickets either on your behalf or on the behalf of your clients.
- Order Forms in the ClientNet Partners area should be used in place of the existing PartnerNet forms. PartnerNet will be retired at the end of January. The new versions of the Order Forms will:
• Give you visibility into the products held by your customers.
• Enable you to order all products you are contracted to sell.
• Improve the usability of the forms.
- You can also assign credentials to other members of your organization and manage who within your organization is able to access specific areas of functionality. In addition, you can control what contact and support information customers see.
| Service Demonstrations | Demonstrations on Email, Web, IM and Archiving services. | Click here |
| Ordering Demonstrations | Recorded demo of ClientNet ordering | Click here |