MessageLabs Partner Training and Certification Program

MessageLabs offers a comprehensive training and certification programme designed to help our partners fully capitalise on high-margin service opportunities and increase their services business through professionally trained staff that can sell, implement and support the full range of MessageLabs’ messaging and web security solutions.

We understand the demands of working in a fast-moving, competitive IT industry and our training courses are not only modular but can also be delivered through a variety of medium for maximum flexibility and cost-effectiveness.

We also offer a certification programme designed to support the professional development of your employees and give your customers full confidence in the knowledge and skills of your staff.

Overview of Partner Training Courses

Please note that training courses are currently available in English only.


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Certification

MessageLabs training offers opportunities for professional certification, which can be used for personal and career development to promote greater employee satisfaction, which in turn leads to increased customer satisfaction.

Certification also provides assurances to your customers about the knowledge of your staff and the quality of service and solution.

Certification is mandatory and can be attained in stages so that employees develop at a pace that is convenient for them and for their employer.

How to book

Register using the online form. Upon receipt of your completed form, we will allocate our training specialists and contact you with course date(s). Please refer to the partner training participation requirements in your MessageLabs supplier agreement.

Training methods available are:

• Classroom (MessageLabs site)
• Classroom (partner site)
• Online (e-learning)

Courses:

• MessageLabs Services Overview
• MessageLabs Sales Training
• MessageLabs Technical Pre-Sales Training
• MessageLabs Technical Support
• MessageLabs Service Ordering & Fulfilment

Products:

• Email
• Web
• Instant Messaging
• Archiving

Charges and availability for classroom training are available from the MessageLabs training team (certification@messagelabs.com) or from your MessageLabs Account Manager.

Register online now