Maintaining customer confidence, increasing efficiency, controlling costs and complying with regulations are all fundamental to success of any business. But all these critical business objectives can be compromised by brand-damaging messaging and web threats that disrupt communications, corrupt critical infrastructure and steal confidential data.
Virus writers, spammers and other perpetrators are increasingly targeting small and medium size businesses (SMBs). They know most SMBs have limited IT resources to combat threats and rely on traditional reactive defense strategies that are easily penetrated by the more sophisticated, converging threats that we’re seeing today. Faced with these new risks, many SMBs lock themselves in a never-ending spiral of investment in threat protection hardware and software that quickly become obsolete.
MessageLabs offers a proven, optimal alternative. We specialize in providing comprehensive, fully managed security solutions that are completely consistent with SMBs’ key business drivers and priorities. With over 10,000 SMB clients worldwide, we know precisely how vital it is that these solutions tick all the right boxes:
- One vendor for protection and support in managing all your communication security needs
- Protection of your company brand and reputation by preventing lawsuits and loss of proprietary property
- Assured business continuity and increased employee productivity
- An IT staff that can focus on your core business
- Protection against all known and unknown email threats
- Compliance with industry regulations and core policy
- Total network reliability and customer confidence
- Increased focus on business profitability
For each and every one of our SMB clients, we recognize that it’s essential to take the problem away and deal with it effectively. That’s what we do best. And crucially, it’s exactly what enables you to focus on what you do best.
MessageLabs offers unrivalled expertise and experience in delivering messaging and web security solutions precisely matched to SMBs’ distinctive needs. Using market research and our expert knowledge of the security landscape, we have developed a thorough understanding of SMB priorities and designed two SMB solution suites to accommodate your needs.
Complete Security and Control
This suite of services is the MessageLabs recommended solution for SMBs worldwide. It deploys 100% effective internet-level defence against spam, viruses, phishing, spyware and other malware conveyed via email or the web. In addition, it allows fully customizable control over all web traffic and email content entering and leaving your organization, protecting you from legal risks. This suite of provides you with the appropriate level of protection you need to safeguard your business communications, ensure business continuity, help control costs, and free your IT staff to focus on business-enhancing initiatives. It’s affordable and simple to adopt.
Email and Web Security
This solution is designed for organizations with less stringent communication control requirements. It provides total protection against known and unknown spam, viruses and other email-borne malware, improves network integrity and continuity of business operations while reducing costs. It also provides total protection against web-borne viruses, spyware and other malware. In addition to delivering web security, it allows top-quality URL filtering which enables you to enforce the web usage policy you have in place.
More Solutions
In addition to the above SMB solutions MessageLabs offers industry-leading
Archiving and
Enterprise Instant Messaging services to accommodate your message management compliance and communication needs. For SMBs with more limited requirements, the market-leading capabilities incorporated in our solutions, are also available individually to meet your specific needs.
Our local teams offer you service in the local language and become a part of your community. But we also believe MessageLabs clients deserve nothing less than around-the-clock phone, email and web-based support. Wherever you do business, you can depend on our global infrastructure of client service experts, engineers, and support personnel to make sure your company is protected.
ClientNet is our online portal that enables clients to enforce their corporate user policies, view reports on user activity, obtain online support, and keep up-to-date with service alerts and updates. MessageLabs hosts daily webinars on the details of how to configure the ClientNet portal delivered by a live technical support representative.
Part of what makes us different from the competition is our unmatched Service Level Agreements which guarantee elements such as:
• 100% service availability
• 100% protection against email-borne viruses and malware
• 99% spam capture rate, with a 0.0004% rate of false-positives
• Fault and support response time commitments on a per-client or per-partner basis
MessageLabs has infrastructure and operations in eight countries across the globe. Our 14 data centers, located in the USA, the UK, the Netherlands, Germany, Hong Kong and Australia and housing over 1,500 dedicated mail servers in total, are all scaleable and secured to the highest standards.