Worldwide Presence, Local Impact
Incorporating 14 data centers spanning four continents, our global infrastructure underpins our ability to detect threats instantly wherever they emerge and to meet your needs cost-effectively wherever you are based.
Currently located in the US, the UK, Australia, Germany, Hong Kong and the Netherlands, these centers give our services a genuinely global dimension – but with all the immediacy, responsiveness and levels of technical support you would expect from a local service.
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Maximum Stability, Completely State-of-the-Art
We are confident that our network is the most advanced and stable in the world today. MessageLabs has made, and continues to make, massive investments in our dynamic, multi-million-dollar global platform.
Providing huge processing power, this platform includes over 1,500 dedicated mailservers, complemented by a global client care team and 24/7 multilingual support capability.
Key Features
- Every data center is scalable, secured to the highest standards and densely populated with high-performance servers
- Every data center is continually monitored by our strategically located Network Operations Centres
- Every server cluster housed in our data centers has full redundancy within itself, and all other hardware is duplicated
- Load balancing is implemented both within individual data centers and across our network of data centers as a whole
- Client support is available on a year-round and round-the-clock basis via phone, email and web in all major languages and dialects
- Our infrastructure is backed up with outstanding Service Level Agreements covering service availability, email latency and fault response
Real Benefits
- Guaranteed non-stop availability of MessageLabs services, even during major malware outbreaks and activity peaks, maximizing your protection from messaging and web threats
- Complete fallover protection, giving you total confidence in the continuity of MessageLabs services
- No electronic communications can pass through or by-pass our infrastructure without being scanned according to the particular configuration you require
- No noticeable delay in email receipt, even during peak periods, ensuring you complete confidence in your electronic business communications
- Continuous monitoring of your systems and procedures by MessageLabs, plus seamless, consistent and tailored support, regardless of your location
Looking to Tomorrow
The ability to think ahead is essential to success in the messaging and web security industry. We are completely committed to continue evolving and expanding our unique global infrastructure so that it not only responds to new challenges but also stays at least a step ahead into the future.